Hat Sizing
What is the easiest way for me to measure my head for hat sizing?
Using a tape measure, wrap the tape around your head from the forehead, above the ears and around to the fullest part of the back of the head. Don’t pull the tape too tight. Head sizes usually range from 53cm to 58cm with the average being about 56-57cm.
Lisa's hats are usually one size fits all and are stitched to a headband or elastic. If a hat is a specific size on the website it will be detailed.
Custom Orders
How do I place an order?
To order a hat or make an enquiry, please complete the form located on the contact us page. You will then be contacted via email to discuss your request and costs.
Full payment is required when confirming your order. Payment can be made via direct bank deposit, Paypal or Credit Card.
Lisa Schaefer Millinery is a highly personalised and bespoke business. This personalised service can be achieved by email and telephone, however if practical an appointment is preferred.
How do I pay for my order?
Full payment is required when an order is placed. Payment can be made via direct bank deposit (preferred option), Paypal or Credit Card.
How long will my order take?
Unless you are purchasing a hat that is in stock, hats are tailor made and take approximately 2-3 weeks, depending on demand. Please order early to avoid disappointment.
How much is postage?
Postage and handling costs can be advised on ordering. All hats are posted registered mail, insured and packaged in an elegant box. Usually postage and handling within Australia is approximately $15 for headbands and small fascinators, and $35 for hats and larger pieces requiring a hat box. International postage may cost more.
Please allow 7-14 days within Australia and longer for international orders.